Recently, you had the occasion to work with our Victim Advocate(s) and we would like some feedback on your experience. The Victim Advocate works within the Victim Services program under the Criminal Investigations Division at the Cocoa Police Department located at 1226 West King Street, Cocoa, Florida. The Victim Advocate makes contact with crime victims and survivors to offer support, resources, and information related to the criminal justice system.

As part of our follow-up and quality assurance program, we would like to ask your cooperation in completing the questionnaire. You are part of a percentage of citizens surveyed each month concerning our agency’s services. At the end of the questionnaire, you may select if you want to be contacted about the survey and you may provide your name and contact number if you choose but are not required to.

Your assistance will be very helpful in allowing us to monitor and continually improve the service that we deliver the citizens of Cocoa.

I am filling out this survey because I am the:

Victim Survivor

Witness Family/Friend of Victim/Survivor/Witness

My contact with the Victim Services personnel (Victim Advocate) has been: Please check all that apply.

Telephone In Person at Police Department In Person at Another Location

By Mail By E-Mail

I worked with the following Victim Advocates:

The Victim Advocate was considerate, compassionate, and knowledgeable in assisting me and answering my questions.

Strongly Agree Agree Neutral

Disagree Strongly Disagree N/A

The Victim Advocate took the necessary time to ensure that I understood what was going on and helped meet my needs after the victimization.

Strongly Agree Agree Neutral

Disagree Strongly Disagree N/A

The assistance from the Victim Advocate helped me understand and participate in the criminal justice system and reduce my anxiety about the criminal justice system.

Strongly Agree Agree Neutral

Disagree Strongly Disagree N/A

I have an increased knowledge of the Victim’s Crime Compensation program offered through the Florida Attorney General’s Office.

Strongly Agree Agree Neutral

Disagree Strongly Disagree N/A

I have learned techniques used to cope with trauma and victimization and they have been helping since I have been working with the Victim Advocate.

Strongly Agree Agree Neutral

Disagree Strongly Disagree N/A

I have an increased knowledge of how to access resources and services available to meet my needs.

Strongly Agree Agree Neutral

Disagree Strongly Disagree N/A

The advocacy services provided by the Cocoa Police Department were helpful and I would recommend the Cocoa Police Department’s Victim Services program to other crime victims and survivors.

Strongly Agree Agree Neutral

Disagree Strongly Disagree N/A

Overall, how would you say your experience with the Victim Advocate(s) was and how did they do with meeting your expectations?

Far Exceeded Expectations Exceeded Expectations

Met Expectations Did Not Meet Expectations

I would like to be contacted about this survey.

Yes

No

Name (Optional)

Phone Number Optional

E-Mail Optional

Please share additional comments about your experience with Victim Services at Cocoa Police Department.