High Consumption Credit Application

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There are a variety of circumstances which may cause a customer to have an isolated water bill in excess of their normal range for monthly water consumption. These can include, but are not limited to: plumbing leak, faulty toilet or hot water tank, hose bib left on, and water theft. Once the high consumption bill has been received by the customer and upon receipt of this High Consumption Water Credit Application the City may make an adjustment in accordance with City policy.

To qualify, all of the following conditions must be met:

  • You must have received the bill with the high consumption.

  • Your high consumption usage must be at least 50% more than your six month consumption average

  • Your calculated credit must be at least $50.

  • The repair must be completed and copies of receipts submitted with this application.

NOTE: The City of Cocoa offers water credit to all customers and sewer credits to Cocoa residents.

To inquire about a sewer credit for other areas, please consult the appropriate sewer utility:
Brevard County - (321) 633-2093 | City of Rockledge - (321) 690-3978 | City of Cape Canaveral - (321) 868-1220 | City of Cocoa Beach - (321) 868-3253

Application for the high consumption credit does not effect the due date of the bill, therefore to avoid loss of service, please pay (or apply for an extension) by the dates indicated on your bill.
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