How is the public notified?

Typically, Precautionary Boil Water Notice areas are isolated and affect only a small number of customers. In these cases, notification is provided directly to the customers.

However, there are instances when a large-scale Precautionary Boil Water Notice is issued. In these cases, where notices cannot be delivered directly to Cocoa water customers, the City will post the information on the City of Cocoa Website and our social media pages (Facebook, Twitter, Nextdoor), along with providing information to local media.

Customers can sign up to receive boil water and rescission notices through the website notification system.  

Show All Answers

1. Why are Precautionary Boil Water Notices issued?
2. What if I accidentally drank tap water before I learned about the Precautionary Boil Water Notice?
3. How long should water be boiled?
4. How does boiling water make it safe to drink?
5. Should I use bottled water?
6. Can I wash my hands in tap water during the notice period?
7. What about brushing teeth?
8. Can I take a shower?
9. What about washing dishes?
10. Can I wash food with tap water?
11. Can I use tap water for making coffee, tea, lemonade, baby formula, frozen juice, or other beverages?
12. Can I use my ice maker during the notice?
13. Does a water filter protect me?
14. Is it safe to give water to pets?
15. Can I use tap water to water my grass or garden?
16. If the street next to my street is under a Precautionary Boil Water Notice, will the same precautions apply to me?
17. When will the Precautionary Boil Water Notice be lifted?
18. How is the public notified?
19. Is there anything I must do after the Precautionary Boil Water Notice is lifted?