Who do I call if my garbage or recycling collection was missed?

You can reach out directly to Waste Management Customer Service at (321) 636-6894. If you live within the City limits of Cocoa, you can also call the City of Cocoa Public Works at (321) 433-8770 or (321) 433-8788 or fill out our Request Tracker Form for missed pick-ups. Please leave a message so we can quickly assist you. 

If you live in unincorporated Brevard County (Port St. John, Canaveral Groves, Merritt Island, etc.) you need to call Waste Management (321-636-6894) or Brevard County Solid Waste (321-633-2042).

Request Tracker Form

Show All Answers

1. When is my garbage collected?
2. Who do I call if my garbage or recycling collection was missed?
3. Can my landscaping company leave the yard waste at my curb for pick-up?
4. How is yard waste collected?
5. Should I bag my yard waste?
6. What if I have more yard waste than what fits in my can?
7. What is included in my solid waste service?
8. When should I place my garbage container at the curb?
9. What items cannot be picked up?
10. Do you collect on holidays?
11. What goes in my Recycle Container?
12. Why did my service day change?
13. Why am I getting billed on my tax bill and water bill for trash services?
14. Why is my waste collection fee increasing?
15. Where should I place my cart at the curb?
16. Can I place fencing at the curb for service?
17. How do I get a cart if mine is broken or missing?
18. Who do I contact to add commercial dumpster or can service?
19. Who do I contact to activate trash service at my residence and get garbage cans?
20. When I am not in Florida, not using Waste Management services, why do I have to pay for garbage collection?
21. How can I change the size of my can or dumpster?
22. Can I change the number of days for a dumpster pick-up?
23. Will I receive a separate bill for garbage service?