Customer Service Forms
- Utilities Handbook - Information and policies for water utility customers.
- Letter of Authorization - Request from property owner authorizing prospective tenant.
- Request for Service Application - Request for new or transferred service. Please allow up to two (2) business days for processing.
- Request for Service - Addition Documentation Upload - Use this form to upload additional information requested by Customer Service.
- Termination of Service Request - Request to stop service without starting service at a new location.
- Utility Customer Public Records Exemption - Request for public records exemption.
High Consumption Checklist - Checklist of common leaks/losses of water to aid customer in leak detection.
- High Consumption Credit Application - Request for high consumption credit.
- Automatic Debit (ACH) Agreement - Authorization to begin or terminate automatic payment from your checking or savings account.
- Account Holder Contact Update - Request a change of mailing address.
- Property Owner Request to Terminate Utility Service - Request from property owner to terminate service.
- Relinquishing Deposits Authorization - Authorization to release deposit to new property/business owner.
- Residential Garbage Discount Application - Request for garbage discount for senior citizens or disabled citizens.
- Consent to Verify Meter Calibration - Request for meter calibration testing.
- Utility Water Customer Contact Complaint - Complaint for water quality only; all other concerns please contact Customer Service.