Utilities Handbook

Rights & Responsibilities

The Utilities Handbook expresses the City of Cocoa's policies relating to rights and responsibilities of the city and its customers, extension of utility systems, service requirements and regulations; and rates, fees, and charges.


The Handbook describes procedures for city employees, customers of Cocoa's utility systems, and contractors who install utilities that will be conveyed to the city.

The handbook sets out:
  • Utility rates
  • Impact fees
  • Service, administrative, and connection charges
  • Deposits
The contents of the handbook and exhibits are subject to change from time to time as recommended by staff and approved by council.

The handbook consists of the following: